Privacy Policy

Privacy Policy

Velvos respects your privacy. We fully comply with the Data Protection Act and the Telecommunications Act. In this Privacy Policy, you can read what personal data we collect and how we store, protect, and use your personal data. You will also find information about the purposes for which we use your personal data and with whom your data is shared.

Applicability of this Privacy Policy

This Privacy Policy applies to your use of the website www.velvos.nl and the mobile application "Apps" offered under the name velvos.nl, as well as all products and services we provide through our website.

Personal Data

In this Privacy Policy, your "personal data" means information or pieces of information that could identify you as an individual.

Your Consent

Velvos.nl will not collect, use, or disclose your personal data without your prior consent. Therefore, we ask you to agree to this Privacy Policy before you can use our website.

What Personal Data Do We Process?

Your personal data may be collected in various ways, for example, when you visit our website, register on our website, place an order, subscribe to our newsletter, fill out a form, contact us, or use our services.

How Do We Use Your Personal Data?

We use and process the personal data you provide us for the purposes described below.

  • We use your email address to send you information and updates about your order. We may also send you information about topics that may interest you. You can unsubscribe from these services at any time.

  • We use data about your browser language, your IP address, and geolocation to address you in a language you speak and to show you content relevant to the country in which you live.

  • In the case of fraud, we will share your personal data with the victim to enable that person to file a police report. We will not share more data than necessary for the report, and we will notify you in advance when we share your data for this purpose.

With Whom Do We Share Your Personal Data?

Velvos does not sell, trade, or rent personal data to third parties.

External Service Providers

To provide our services, there are data we need to share with other service providers.

For payments via our website, we use third-party services such as payment gateways and other payment processors. These third parties are contractually obliged not to use this data for any purposes other than executing the payment.

Generic Aggregated (Non-Personal) Data

We may share generic aggregated data with our business partners, trusted partners, and advertisers. In such cases, the data will be fully anonymized.

How Do We Protect Your Personal Data?

We protect your personal data against unauthorized or unlawful access, alteration, disclosure, use, or destruction. We encrypt our services using SSL; the data is only accessible through a secret password and digital signatures, and our employees only have access to your data on a need-to-know basis. We apply proper practices for collecting, storing, and processing data.

Cookies

We may use cookies to enhance your experience when using our website. A cookie is a small text file containing a series of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you revisit our websites, the cookie allows our websites to recognize your browser or device.

We use the following types of cookies on our websites:

  • Technical Cookies: These are cookies that are essential for the operation of our websites, enabling you to navigate and use our features.

  • Analytical/Statistical Cookies: We use these cookies to track visitor statistics. We use these statistics to continuously improve our websites and mailings, offering you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when using our websites. This helps us improve user navigation and ensure users can more easily find what they need.

  • Tracking Cookies: These cookies monitor click behavior and browsing behavior. Through these cookies, we can see if and when you view your profile and whether you click through to our website.

Third-Party Websites

You may find advertisements or other content on our websites that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We have no control over the content or links that appear on these websites and are not responsible for the practices of websites linked to or from our websites. Furthermore, these websites or services, including their content and links, may change continuously. These websites and services may have their own privacy policies and customer service. Browsing and interacting on other websites, including websites linked to our websites, are subject to the terms and policies of those websites.

Changes to this Privacy Policy

We may adjust our Privacy Policy from time to time. When we make significant changes to this Privacy Policy, we will post a notice on our website along with the updated Privacy Policy. We may also notify you via your email address and request that you accept the updated Privacy Policy before you can continue using our website.

Your Rights

You have the right to inform us if you wish to:

  • Not be contacted by us in the future.
  • Request a copy of the personal information we have processed about you.
  • Request us to correct, update, or delete your personal data in our records.
  • Report any misuse of your personal data.

If you have any questions, comments, or concerns about how we handle your personal data, please contact us.

Please note that you can also view, edit, or delete your personal data by logging into your personal account.